There is little better than witnessing the joy of family members and friends when they open their special parcel from you. After all, Christmas is about giving! Even though sometimes it may not be easy to find the ideal gift, we will do all we can to help you along the way, with a wide choice of gifts, all stunning in their own right, and a quick delivery service.

Our showroom and web sales office will be closed from 12 noon on Monday 23rd December 2019 inclusive and we will reopen on Monday 6th January 2020. Any email requests or orders received in that period will be dealt with upon our return on 6th January 2020.

To make sure you get all your gifts, please note below when you should be ordering in time for Christmas.

20th December 2019
For personalised flasks - 18th December 2019
For personalised bags - 29th November 2019

19th December 2019
For personalised flasks - 17th December 2019
For personalised bags - 28th November 2019

For all other countries
16th December 2019
For personalised flasks - 13th December 2019
For personalised bags - 22nd November 2019

For Last minute purchases our London, Putney Showroom will be open from 9am - 2pm on Monday 23rd December, where we can initial items while you wait (we can't do the flasks or bag embroidery).
For all other last minute orders please visit retailers near you that stock Ettinger items, click here to view all the stores.

Our dispatch team are working until midday Monday 23rd December, any orders placed on Monday 23rd December before noon will be shipped. Because DHL will not be delivering from 24th December (inclusive), all orders shipped on the 23rd December will be delivered on 27th December or from 2nd January. If you wish to receive your order before Christmas, please see the information listed above. We cannot guarantee delivery before Christmas for orders placed after the dates noted above. Once your order has been dispatched, you will receive a tracking number with DHL. Our customer services team will not be available until 6th January so please contact DHL for any delivery issues.

Extended Holiday Returns Policy 

Returns for items purchased online as gifts from 25th November will be accepted until Friday 10th January 2020. Please read our returns policy below as these do still apply for holiday returns. 

Read our full returns policy here